Public Offer
This document is an official offer (public offer) of Rent-Trip to conclude a car rental agreement in Tashkent and is regulated by the legislation of the Republic of Uzbekistan.
1. Terms and Definitions
In this offer, unless the context otherwise requires, the following terms have the meanings specified:
- Lessor — Rent-Trip (a legal entity, details specified in section 14), providing cars for temporary possession and use.
- Lessee — an individual or legal entity that has entered into a rental agreement with the Lessor under the terms of this offer.
- Car — a vehicle from the Lessor's fleet (109 models, 8 classes), transferred to the Lessee for temporary possession and use.
- Rental — the service of providing a car to the Lessee for a fee for a certain period.
- Deposit — a sum of money paid by the Lessee as security for the fulfillment of obligations under the contract.
- Rate — the cost of renting a car per day, set by the Lessor and indicated on the website or in the contract.
- Website — the Rent-Trip internet resource on which this offer is posted.
Other terms not defined in this section are used in the meanings established by the legislation of the Republic of Uzbekistan.
2. Subject of the contract
The Lessor undertakes to provide the Lessee with the car for temporary possession and use for a fee, and the Lessee undertakes to accept the car, use it in accordance with the contract terms, and pay for the rental.
The car is provided for personal, family, household, and other needs not related to entrepreneurial activity, unless otherwise agreed by the parties in the contract.
The Lessor guarantees that the car belongs to it by right of ownership or other legal basis, is not in dispute, under arrest or pledged, and is transferred to the Lessee in a technically sound condition.
The list of cars available for rent, their characteristics, and cost are indicated on the Site and may be changed by the Lessor unilaterally until the contract is concluded.
3. Procedure for accepting the offer
This offer is an official proposal of the Lessor to conclude a rental agreement on the specified terms. Acceptance of the offer is considered to be the performance by the Lessee of one of the following actions:
- payment for car rental in full or making an advance payment;
- signing the rental agreement or the car acceptance certificate;
- actual receipt of the car from the Lessor.
Acceptance means the Renter's full and unconditional acceptance of all terms of this offer. From the moment of acceptance, the contract is considered concluded in written form (Article 387 of the Civil Code of the Republic of Uzbekistan).
The Lessor has the right to refuse to conclude a contract with the Lessee without explaining reasons if the Lessee does not meet the requirements for renters (age, driving experience, availability of documents, etc.), or if the car is booked by another person.
By signing the contract, the Renter confirms that they have read the terms of the offer, rental rules, and tariffs posted on the Website.
4. Rights and obligations of the Lessor
The Lessor undertakes to:
- to hand over to the Lessee a car in technically sound condition, corresponding to the terms of the contract and the acceptance certificate;
- to provide the Lessee with the necessary documents for the car (registration certificate, insurance policy, etc.);
- ensure the possibility of using the car for the entire rental period;
- accept payment from the Renter and return the deposit in accordance with the procedure established by the contract;
- provide consulting support by phone and in messengers during working hours.
The Lessor has the right to:
- require the Lessee to comply with the terms of the contract and traffic rules;
- inspect the vehicle's condition upon handover and return;
- deduct from the deposit the amounts of fines imposed on the Lessee for traffic violations, as well as the cost of car repairs in case of damage caused by the Lessee's fault;
- refuse to provide the car to the Renter who has not fulfilled the terms of the contract.
5. Rights and obligations of the Lessee
The renter undertakes to:
- present a valid driver's license of the appropriate category and an identity document upon receiving the car;
- use the car in accordance with its purpose and traffic rules of the Republic of Uzbekistan;
- not to transfer control of the car to third parties without the written consent of the Lessor;
- not to use the car for participation in competitions, driving instruction, transportation of dangerous goods, or for commercial purposes;
- timely pay rent and other payments stipulated by the contract;
- ensure the safety of the car and its equipment, prevent damage and theft;
- return the car on time as specified in the contract, in the same condition, with normal wear and tear, with a full tank of fuel (unless otherwise provided by the tariff);
- immediately notify the Lessor of any accident, damage, theft, or malfunction of the car.
The renter has the right to:
- use the car within the territory of the Republic of Uzbekistan, unless otherwise agreed with the Lessor;
- extend the rental period by notifying the Lessor at least 24 hours in advance and paying for the additional time;
- require the Lessor to properly fulfill obligations under the contract.
6. Cost and Payment Procedure
The cost of car rental is determined by the tariff in effect on the booking date and is specified on the Website or in the contract. The minimum rental cost is 250,000 UZS per day. The exact cost depends on the car class, rental period, and additional services.
Payment is made by bank transfer or in cash to the Lessor's cash desk in UZS. For non-cash payments, the moment of payment is considered the receipt of funds to the Lessor's settlement account.
The renter makes a prepayment of 100% of the rental cost when booking the car, unless otherwise agreed by the parties. The prepayment is non-refundable if the renter cancels the agreement less than 48 hours before the rental start.
The rental cost includes mileage of up to 200 km per day. If the limit is exceeded, the Renter pays additionally for each kilometer at the rate specified in the contract. The amount of the surcharge per kilometer is set by the Lessor and communicated to the Renter when concluding the contract.
The renter also pays fines for traffic violations incurred during the use of the car, as well as the cost of repairs in case of damage to the car due to their fault.
7. Deposit and its return
Upon receiving the car, the Lessee pays a deposit, the amount of which depends on the car class:
- economy and comfort — from 3,000,000 UZS;
- premium and unique models — from 8,000,000 UZS.
The exact deposit amount is determined at booking and fixed in the contract. The deposit is paid in cash or by bank transfer and is not a rental fee.
The deposit is returned to the Renter within 1–3 business days after returning the car, provided that the car is returned on time, without damage, and there are no unpaid traffic fines.
If damage is found upon returning the car, the Lessor has the right to withhold the cost of repairs, documented, from the deposit. If the amount of damage exceeds the deposit, the Lessee is obliged to pay the difference within 5 working days.
In the event of the Lessee's violation of the contract terms (failure to return the vehicle, use for prohibited purposes, etc.), the deposit is not refunded and is used to cover the Lessor's losses.
8. Liability of the parties
The parties are liable for non-fulfillment or improper fulfillment of obligations under the contract in accordance with the legislation of the Republic of Uzbekistan.
The renter bears full financial responsibility for the safety of the car and its equipment during the rental period. In case of theft, damage, or destruction of the car due to the renter's fault, they must compensate the lessor for the cost of repairs or the market value of the car.
The renter is responsible for administrative offenses committed while driving the car, including payment of fines. The lessor has the right to deduct fines from the deposit.
The Lessor is not liable for the Lessee's losses arising from the Lessee's violation of traffic rules, car operation rules, or contract terms.
For violation of the car return deadlines, the Renter pays a penalty in the amount of 100% of the daily rental cost for each day of delay.
9. Procedure for vehicle handover and return
The car is handed over to the Renter at an agreed location (e.g., Tashkent airport, the Lessor's office, or another place by agreement) on the day the rental begins. Upon handover, the parties sign an acceptance certificate that records the car's technical condition, equipment, odometer readings, and fuel level.
The renter must inspect the car and note all existing damages in the report. If damages are not noted, the car is considered to have been handed over in good condition.
The car is returned at the same place and within the period specified in the contract. Upon return, the Lessor checks the car's condition, equipment, odometer readings, and fuel level. Based on the results, a return report is drawn up.
In the event of a delay in returning the vehicle by more than 2 hours without prior notice, the Lessor has the right to demand payment for an additional day of rental.
10. Force Majeure
The parties are released from liability for partial or complete non-fulfillment of obligations under the contract if this was a consequence of force majeure circumstances that arose after the conclusion of the contract as a result of extraordinary events that the party could neither foresee nor prevent by reasonable measures (natural disasters, military actions, epidemics, prohibitive measures of state bodies, etc.).
The party for which the impossibility of fulfilling obligations has arisen must notify the other party of the occurrence and termination of force majeure circumstances within 3 working days. Failure to notify deprives the party of the right to refer to these circumstances.
If force majeure circumstances last more than 30 days, each party has the right to refuse the contract unilaterally. In this case, the Lessor returns to the Lessee the unused part of the rent and the deposit.
11. Dispute Resolution Procedure
All disputes and disagreements arising from or in connection with the contract are resolved by the parties through negotiations. The claim procedure is mandatory: the party that considers its rights violated sends a written claim to the other party. The claim review period is 10 business days from receipt.
If no agreement is reached, the dispute is referred to court at the location of the Lessor in accordance with the legislation of the Republic of Uzbekistan.
The applicable law is the substantive and procedural law of the Republic of Uzbekistan. By entering into the contract, the Lessee confirms their agreement with the jurisdiction of disputes to the courts of the Republic of Uzbekistan.
12. Term and Amendment of the Offer
This offer comes into force from the moment it is posted on the Site and is valid until it is revoked or changed by the Lessor.
The lessor has the right to make changes to the terms of the offer unilaterally. Changes take effect from the moment they are published on the Site, unless a different period is specified in the text of the changes.
An agreement concluded before changes take effect is valid under the terms that existed at the time of its conclusion, unless otherwise provided by law.
The renter must independently monitor changes to the offer. Continued use of the lessor's services after changes are made means the renter agrees to the new terms.
13. Other Conditions
The Lessor has the right to transfer its rights and obligations under the contract to third parties without the consent of the Lessee, provided that obligations to the Lessee are maintained.
The renter may not transfer their rights and obligations under the agreement to third parties without the written consent of the lessor.
If any provision of this offer is recognized as invalid, this does not entail the invalidity of the remaining provisions.
The parties recognize the legal force of documents transmitted by email or through messengers, provided they are signed with an electronic signature or in another way that allows reliable identification of the sender.
In everything not provided for by this offer, the parties are guided by the legislation of the Republic of Uzbekistan, including the Civil Code, the Law 'On Protection of Consumer Rights' and the Law 'On Electronic Commerce'.
14. Lessor's Details
Full name: RENT TRIP LLC
INN: 300000000
Address: Tashkent, Mirabad district, Amir Temur Avenue, 15
Phone: +998 (99) 480-38-00
Email: info@rent-trip.uz
Working hours: Mo-Su 00:00-23:59
Telegram: +998994803800
This offer is posted on the Rent-Trip website and is an official offer to conclude a car rental agreement in Tashkent and throughout Uzbekistan.